Terms & conditions

Overview

Welcome to My Silver Jewellery!

My Silver Jewellery operates this store and website, including all related information, content, features, tools, products and services in order to provide you with an easy and trouble-free shopping experience. My Silver Jewellery is powered by Shopify, which enables us to provide these services to you.

Intellectual Property

Our services, including but not limited to all trademarks, brands, text, displays, images, graphics, product reviews, video, and audio, and the design, selection, and arrangement thereof, are owned by My Silver Jewellery.

These Terms permit you to use the services for your personal, non-commercial use only. You must not reproduce or distribute our services without our prior written consent.

Sale & Supply

All orders are supplied subject to these terms and conditions. No variation from them is accepted unless explicitly confirmed in writing by My Silver Jewellery. Any dispute arising from the sale or supply of goods by My Silver Jewellery shall be governed by English law.

Pricing

Please refer to our website for up-to-date pricing. We reserve the rights to modify any quoted prices without prior notice.

VAT

All prices are inclusive of VAT at the current rate.

Carriage Paid Orders (UK mainland & Northern Ireland)

The minimum carriage-paid order to the UK Mainland is £30. Orders with a value equal to or greater than £30 are posted carriage-free. Orders under £30 will receive a postal charge at the current postal rate.

Export

Carriage is charged at the current postal rate.

Delivery Failure

Goods dispatched to UK Mainland addresses are sent via Royal Mail Recorded Delivery (for orders with a value of less than £100) or Royal Mail Special Delivery (for orders with a value equal to or greater than £100). Non-arrival of goods within seven working days of the order date should be notified to My Silver Jewellery.

Jewellery Weights

Where listed on our website, jewellery weights are approximate and may vary slightly from those presented. They are intended as a guide only.

Goods Description

Many of our goods are hand-made with natural gemstones and consequently small variations in colour, size and finish may occur from time to time. These are not faults, but an inherent part of the nature of the products.

Privacy Policy

All personal information we collect through our services is subject to our Privacy Policy. By using our services, you acknowledge that you have read our Privacy Policy.